What services does Cybernetix offer?
We provide end-to-end IT solutions for businesses, including network and structured cabling, security camera (CCTV) installation, Windows Server installation and management, IT consulting, and IT product sales. Whether you need a single install or ongoing IT support, we can help.
Do you work with businesses of all sizes?
Yes. We work with small businesses, growing companies, and larger organizations across Vancouver and the Lower Mainland. Every project is scoped to fit your size, budget, and needs.
Where are you located, and what areas do you serve?
We’re based in Vancouver, BC, and proudly serve businesses throughout Vancouver and the Lower Mainland.
How do I get a quote?
Simply fill out our contact form or quote request form on the website, or reach out directly by email or phone. We’ll typically follow up within 1 business day to discuss your needs and, if needed, schedule a site assessment.
Is the initial consultation free?
Yes, we offer a free initial consultation and quote.
Do you offer ongoing IT support, or just one-time installations?
Both. We handle one-time installation projects (cabling, cameras, servers) as well as ongoing IT support and system management, including 24/7 monitoring for critical systems.
What certifications does your team hold?
Our team holds industry certifications including Cisco CCNP, CCNA, and Microsoft Azure certifications, ensuring your network and infrastructure are handled by qualified professionals.
How quickly can you respond to an IT issue?
We offer 24/7 monitoring and support for ongoing clients. Response times depend on your service plan — contact us to discuss support options that match your business’s needs.
Do you sell IT hardware and equipment?
Yes, we supply a range of IT products and equipment as part of our services. Let us know what you’re looking for and we’ll recommend the right solution for your setup and budget.
Do I need a service contract, or can I request one-off help?
Both options are available. We can take on standalone projects (like a single cabling or camera install) or set up an ongoing support agreement for continuous IT management — whichever fits your business best.
How do I get started?
Reach out through our contact form, email, or phone number, and we’ll schedule a consultation to understand your needs and provide a tailored quote.
Have a question not answered here? Contact us at Support@cybernetixsolutions.ca — we’re happy to help.